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Relationships, Connections & Conflict – Now Through March!

Relationships, Connections & Conflict – Now Through March!

Written by Pamela Valencia, Solutions Consultant, CPP Professional Services

“The meeting of two personalities is like the contact of two chemical substances: if there is any reaction, both are transformed.” – Carl Gustav Jung

How many people do you interact with in a day? A month? A year? When we stop and look at the sheer volume of our interactions, it’s easy to see why learning to deal with conflict effectively is essential—not only for our success, but also for our sanity!

Over the next few months, we’ll be putting on our excavation gear and delving deep into the essentials of relationships and conflict. First we’ll use the Myers-Briggs® (MBTI®) assessment to explore personality preferences and how they influence interactions—and can sometimes lead to conflict—on a team. This awareness can shed light on conflict management styles and motivations, stress management, and communication styles.

Next, we’ll use the FIRO-B® assessment to explore the caverns of interpersonal needs and learn how people’s needs for inclusion, affection, and control drive their behavior and shape their ability to build trust, influence others, and create productive relationships. These two parts of the series—together with the webinar “Ask an Expert: Exploring MBTI® Type Dynamics & Relationships”—will help us better understand relationships as the meeting of our complex personalities.

Finally, in the third part of the series, we’ll explore what we can do when personalities clash and conflict arises to reconcile differences and work together more effectively.  We’ll use the TKI assessment to explore five practical, situation-specific styles for dealing with conflict effectively (competing, collaborating, compromising, avoiding, accommodating) and how to choose the appropriate style for any situation.

We’re putting together blog posts, videos, infographics and more to help give you a better understanding of yourself and how you can interact with others more effectively. In addition, all of this information can be applied to better understand dynamics between employees in the workplace. To find the latest and greatest information, keep your eyes out for our next email and blog post. If you’re not sure about your email subscriptions, visit

Better relationships. Better connections. Better you.



This post is part of a blog series on Relationships, Connections & Conflict. Read the next post in the series: Increasing Self-Awareness & Understanding Team Relationships with the MBTI Assessment.


Need a 30,000 ft. overview? Let us provide you with this handy map of where we’re going…

Map of Q1

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  1. Tennis Balls, Hula Hoops & Conflict Modes | CPP Blog - [...] an overview of the entire Relationships and Conflict series in a creative visual – yeah, we’ve got that [...]

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